Return & Refund Policy

Return & Refund Policy
Last updated: February 27, 2026

At pandabuy, customer satisfaction is important to us.

1. 7-Day No-Reason Return Policy

We offer a 7-day no-reason return policy. Customers may request a return within 7 days of receiving the product, without providing a reason.

2. Return Conditions

To be eligible for a return:

The item must be unused

The item must be in original condition

The item must be in its original packaging

Proof of purchase is required

Returns that do not meet these conditions may be rejected.

3. Non-Returnable Items

The following items are not eligible for return:

Customized or personalized products

Final sale or clearance items

Items damaged due to misuse

4. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refund Process

Once we receive and inspect the returned item:

Approved refunds will be processed within 5–10 business days

Refunds will be issued to the original payment method

Shipping fees are non-refundable unless the return is due to our error.

6. How to Request a Return

To initiate a return, please contact:

pandabuying711@gmail.com